Questions
- Does Penn do the mobile veterinary work?
- No. Penn answers and books. A local company does the work.
- What does the $99 plan include?
- Lite is $99 per month, 1 seat, with your own phones. You can pass any request. The street address shows after you claim it.
- When does the street address show?
- After the company claims the request.
Dispatch voice
Penn books the call. This portrait is not the job photo.
- Writes down the species
- Confirms the barn aisle
- Holds the before night
- Describes the farm call for a down animal so the crew rolls with context
- Offers the request to one paid company, and passes it if they decline
Field notes
- What Penn writes down on a mobile veterinary call
The first ring has to catch the species and the barn aisle before the before night can be held.
- Holding the before night
A farm call for a down animal slips when the window is a promise instead of a booking.
- The barn aisle belongs on the job
Crews lose time when access notes live in a text thread.
- After-hours mobile veterinary calls
Penn still takes the species when the office is on another job.
- What Lite includes for mobile veterinary
The $99 plan is 1 seat, your own phones, and the right to pass any request.
- One company, not a group text
A mobile veterinary request is offered to the nearest paid company in range.
- The street address after the claim
Companies see the street address after they claim the request.
- What the software does not do
DispatchNode does not perform mobile veterinary work or replace the person on site.
Mobile Veterinary head count
Hours are the count times the time per unit once someone is on site.
Mobile Veterinary
Farm call for a down animal missed the before night because the species was still a voicemail.
Penn answers the mobile veterinary line, writes the species, and holds the before night against a real opening. The barn aisle stays on the same job.
What happens on the line
- Penn takes the call
- The species and the barn aisle are captured before anyone asks the caller to repeat it.
- A window is held
- The before night is booked against capacity, with the farm call for a down animal described on the job.
- The company calls back
- The caller hears that one local company will call. The request is not sprayed to a group text.
- The record stays intact
- Notes about the barn aisle stay on the DispatchNode job after the visit.